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Effective Date: 3/7/2024

 

Thank you for choosing Pellets Unlimited. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our online store.

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By accessing or using our online store, you consent to the terms outlined in this Privacy Policy. Please read the following information carefully.

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1. Information We Collect:

   a. Personal Information:

   We may collect personal information that you provide to us during the purchase process, such as your name, billing address, shipping address, email address, and payment information.

   b. Order Information:

   In addition to personal information, we collect information related to your orders, including the products purchased, order history, and transaction details.

   c. Automatically Collected Information:

   When you visit our online store, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical details. This information is used for analytical purposes and to enhance your shopping experience.

2. How We Use Your Information:

   We use the information we collect for various purposes, including but not limited to:

   a. Processing and fulfilling your orders.

   b. Communicating with you regarding your purchases and providing customer support.

   c. Analyzing sales and website usage to improve our products and services.

   d. Sending you relevant information, updates, and promotional materials.

3. Information Sharing:

   We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law. However, we may share your information with trusted third parties who assist us in processing transactions or providing services, provided they agree to keep your information confidential.

4. Security:

   We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies for the transmission of sensitive data, such as payment information.

5. Cookies:

   We may use cookies to enhance your shopping experience on our online store. Cookies are small text files stored on your device that help us recognize your preferences and improve the overall user experience. You can modify your browser settings to control the use of cookies or delete them, but this may impact certain features of our online store.

6. Links to Third-Party Services:

   Our online store may use third-party services (e.g., payment processors) to facilitate transactions. These third parties may have their own privacy policies, and we encourage you to review them before providing any personal information.

7. Children's Privacy:

   Our online store is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child under 13, please contact us, and we will take appropriate steps to delete such information.

8. Updates to this Privacy Policy:

   We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, and we encourage you to review this policy periodically.

9. Contact Us:

   If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

 

 

Thank you for shopping with us and entrusting us with your information.